Privacy Policy

Introduction

CallMap ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using CallMap, you agree to the collection and use of information in accordance with this policy.

Last updated: 4/7/2026

What Data We Collect

Account Data

• Email address (required for account creation and authentication)
• Display name (optional, provided by you)
• Authentication tokens and session data

Workspace and Team Data

• Workspace names, descriptions, and configurations
• Team member information (email, role, membership status)
• Workspace invitations and access permissions
• Analytics and metrics aggregated at the workspace level

Meeting Data

• Audio recordings and transcripts of meetings
• Generated mindmaps, summaries, and action items
• Notes, comments, and annotations you create
• Meeting metadata (dates, participants, duration, tags)
• Analytics data including sentiment, clarity scores, and behavioral insights

Billing Information

We use Stripe for payment processing. We do not store credit card information on our servers. Stripe handles all payment data according to their own privacy policy and security standards. We only store subscription status, plan type, and billing history.

How We Use Your Data

• Generate mindmaps, summaries, and action items from your meeting transcripts
• Provide analytics, insights, and coaching recommendations
• Enable workspace collaboration and team features
• Improve our AI models and product functionality
• Provide customer support and respond to your inquiries
• Send important service updates and notifications
• Detect and prevent fraud, abuse, or security issues
• Comply with legal obligations

Data Sharing

Third-Party Services

We use the following third-party services that may process your data:

• Firebase (Google): Hosting, authentication, database, and file storage
• Stripe: Payment processing and subscription management
• OpenAI: AI model services for mindmap generation and analysis
• Email Providers: For sending transactional and notification emails
• Vercel: Application hosting and deployment

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to provide and improve CallMap services.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Retention

We retain your data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.

You have the right to:

• Export your data: Download a complete copy of your data in JSON format from your account settings
• Delete your account: Request account deletion, which will remove or anonymize your personal data (subject to workspace ownership constraints)

For more information on exercising these rights, please visit your account settings.

Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (HTTPS/TLS) for all data transmission
• Encryption at rest for sensitive data stored in our databases
• Secure authentication using Firebase Auth
• Role-based access controls for workspace data
• Regular security audits and monitoring
• Secure API endpoints with token-based authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication state
• Remember your preferences and settings
• Analyze usage patterns to improve our service

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of CallMap.

Children's Privacy

CallMap is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: